The Internal Revenue Service (IRS) has officially announced that the 2025 tax season will begin on Jan. 27. As the season kicks off, the agency is expanding free programs that help taxpayers file directly with the IRS, providing more tools and better customer service to make the process smoother.
IRS Direct File Program Expands to 25 States for 2025 Tax Season
For the 2025 tax season filing, the IRS is rolling out its Direct File Program in 25 states. This program allows taxpayers to calculate and file their returns directly with the IRS—no need for third-party tax preparation software. According to The Associated Presss, only 12 states participated when the IRS launched the pilot program last year. That pilot was a success, with taxpayers receiving more than $90 million in refunds.
The expansion aims to make filing easier and more affordable, especially for taxpayers in states where tax preparation services can be costly. While details on the participating states are still emerging, the IRS plans to make this tool widely accessible.
The IRS has upgraded its “Where’s My Refund?” tool to help taxpayers track their 2024 income tax refunds more efficiently. If you file online, you can check your refund status within 24 hours of submitting your return. For those who file paper returns, updates become available after about four weeks.
This improvement ensures that taxpayers can stay informed about their refund status throughout the 2025 tax season filing period.
IRS Customer Service Overhaul Targets Faster Support
Backed by billions of dollars from the Democrats’ Inflation Reduction Act signed into law in 2022, the IRS is stepping up its customer service game for the 2025 tax season filing. The agency is focusing on implementing new technology and expanding resources to improve the taxpayer experience.
Some of the key improvements include:
Reduced Wait Times: The IRS aims to cut customer service wait times to under five minutes.
Extended Office Hours: The agency will offer 10,000 extended office hours to assist more taxpayers.
Rural Outreach Expansion: The IRS plans to increase its rural outreach program by 20%, helping underserved communities access free tax preparation services.
Raising Awareness of the Earned Income Tax Credit
IRS Commissioner Daniel Werfel emphasized the agency’s focus on promoting critical tax credits, especially the Earned Income Tax Credit (EITC). Werfel told the AP that about 1 in 5 eligible taxpayers fail to claim the credit—often because they aren’t aware they qualify or don’t know the credit exists.
The IRS plans to launch outreach campaigns to inform taxpayers about EITC eligibility, ensuring more people can benefit from this valuable credit during the 2025 tax season filing.
IRS Urges Taxpayers to Watch Out for Scams
With the 2025 tax season filing underway, the IRS continues to warn taxpayers about scams that target sensitive information. Scammers use fake emails, calls, and websites to trick people into sharing personal data.
The IRS advises taxpayers to:
Never share Social Security numbers or banking details over the phone or email.
Verify any suspicious communications by visiting IRS.gov directly.
Stay updated on common scams through official IRS alerts.
Preparing for the 2025 Tax Season Filing
To make the most of the IRS’s new tools and avoid delays, taxpayers should:
Gather all necessary documents early.
Check if they qualify for free filing programs like Direct File.
Use the “Where’s My Refund?” tool for updates after submitting returns.
By staying informed and prepared, taxpayers can navigate the 2025 tax season filing with less stress and more confidence.